Nairobi Serena Hotel
Get the celebrity treatment with world-class service at Nairobi Serena Hotel
Situated in the heart of Nairobi, the extensive ground of Serena Hotel contains a fitness centre and spa. Guests can relax in a sun lounger beside the outdoor pool, which is surrounded by palm trees.
The elegant and spacious rooms and suites are decorated with warm colours and wooden furniture. They are equipped with a TV, air-conditioning and a private bathroom. Free Wi-Fi is provided.
Nairobi Serena Hotel offers a fine-dining restaurant with a seasonal menu and extensive wine cellar. Guests can enjoy a variety of snack and drinks at the poolside bar, or a cocktail at the Aksum Bar.
The 24-hour front desk can organise concierge, limousine and baby-sitting services or make an appointment for guests at the on-site hair salon. Free private parking is also available.
A shuttle is provided upon request to Jomo Kenyatta Airport, only 13 km away. The Railways Golf Course is 3 km away and Nairobi National Park is within a 9 km drive.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
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Room choices in Nairobi Serena Hotel
Services
| Internet | WiFi is available in all areas and is free of charge. |
| Parking | Free private parking is possible on site (reservation is not needed). |
| Bathroom | Toilet paper, Towels, Bath or shower, Slippers, Private bathroom, Toilet, Free toiletries, Bathrobe, Hairdryer, Bath, Shower |
| Bedroom | Wardrobe or closet |
| View | City view, Garden view, View |
| Outdoors | Outdoor fireplace, Outdoor furniture, Terrace, Garden |
| Kitchen | Coffee machine, Electric kettle |
| Room Amenities | Socket near the bed, Drying rack for clothing, Clothes rack |
| Activities | Children's playground |
| Living Area | Seating Area, Desk |
| Media & Technology | Flat-screen TV, Cable channels, Telephone, TV |
| Food & Drink | Coffee house on site, Wine/champagne Additional charge, Kid-friendly buffet, Kid meals, Snack bar, Breakfast in the room, Bar, Minibar, Restaurant, Tea/Coffee maker |
| Reception services | Invoice provided, Lockers, Concierge service, Luggage storage, Tour desk, Currency exchange, Express check-in/check-out, 24-hour front desk |
| Entertainment and family services | Babysitting/child services Additional charge |
| Cleaning services | Daily housekeeping, Trouser press Additional charge, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge |
| Business facilities | Fax/photocopying Additional charge, Business centre Additional charge, Meeting/banquet facilities Additional charge |
| Safety & security | Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, Key card access, 24-hour security, Safety deposit box |
| General | Shuttle service Additional charge, Designated smoking area, Air conditioning, Non-smoking throughout, Wake-up service, Tile/marble floor, Soundproofing, Car hire, Laptop safe, Packed lunches, Carpeted, Soundproof rooms, Lift, Barber/beauty shop, Ironing facilities, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service |
| Accessibility | Emergency cord in bathroom, Lower bathroom sink, Toilet with grab rails, Wheelchair accessible, Upper floors accessible by elevator |
| Wellness | Kids' pool, Fitness, Spa/wellness packages, Spa lounge/relaxation area, Spa facilities, Sun umbrellas, Sun loungers or beach chairs, Massage Additional charge, Spa and wellness centre, Fitness centre, Sauna Additional charge |
| Languages spoken | English, French, Italian |
Conditions
| Check-in | From 12:00 to 23:30 |
| Check-out | From 00:00 to 10:00 |
| Cancellation/ prepayment | Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room. |
| Children and beds | Children of any age are welcome. |
| No age restriction | There is no age requirement for check-in |
| Pets | Pets are not allowed. |
| Accepted payment methods | Cash Nairobi Serena Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival. |
Airport transfers and excursions within Nairobi are available at a surcharge. Please contact the property at least 48 hours prior to your arrival. Full flight details are required
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Nairobi Serena Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
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Is WiFi available at Nairobi Serena Hotel?
WiFi is available in all areas and is free of charge.
Is there free parking available at Nairobi Serena Hotel?
Free private parking is possible on site (reservation is not needed).
What are the outdoor activities at Nairobi Serena Hotel
Outdoor fireplace, Outdoor furniture, Terrace, Garden
What languages are spoken at Nairobi Serena Hotel?
English, French, Italian
What are the general services offered at Nairobi Serena Hotel?
Shuttle service Additional charge, Designated smoking area, Air conditioning, Non-smoking throughout, Wake-up service, Tile/marble floor, Soundproofing, Car hire, Laptop safe, Packed lunches, Carpeted, Soundproof rooms, Lift, Barber/beauty shop, Ironing facilities, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service
Are pets allowed at Nairobi Serena Hotel?
Pets are not allowed.
What is the check-in time at Nairobi Serena Hotel?
From 12:00 to 23:30
What is the check-out time at Nairobi Serena Hotel?
From 00:00 to 10:00
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Nearby the Nairobi Serena Hotel
Nearby places of interest
Central Park
Parks
Nairobi Gallery
Galleries
Nairobi Milliary Stone
Monuments
Nakumatt Lifestyle Shopping Centre
Shopping areas
City market
Shopping areas
Kenya Parliament Buildings
Institutions
University of Nairobi
Institutions
Jamia Mosque
Landmarks
African Boot Company
Business areas
Kenya Railway Golf Club
Golf courses
Central Park
Nairobi Gallery
Nairobi Milliary Stone
Nakumatt Lifestyle Shopping Centre
City market
Kenya Parliament Buildings
University of Nairobi
Jamia Mosque
African Boot Company
Kenya Railway Golf Club
Highlighted Places
Kenya National Theatre
Theatres
Imax Kenya
Theatres
Tsavo Power offices
Business areas
Railway Museum
Museums
Sheria House
Business areas
National Kenyan Investment Authority
Business areas
Odeon Cinema
Theatres
Coca Cola East Africa & Central Africa
Business areas
Kenya National Archives
Institutions
Nairobi National Museum
Museums
Kenya National Theatre
Imax Kenya
Tsavo Power offices
Railway Museum
Sheria House
National Kenyan Investment Authority
Odeon Cinema
Coca Cola East Africa & Central Africa
Kenya National Archives
Nairobi National Museum
Afya Centre
Connections & Popular Places of interest
Wilson Airport
Jomo Kenyatta International Airport
Jomo Kenyatta Airport
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Contact directly with Nairobi Serena Hotel
+254 20 2822000
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